what to do when an outlet stops working

AMAZON OUTAGE

Alexa down Alive – Fury as Amazon Echo smart assistant STOPS WORKING causing gadget anarchy

- Alexa tips & tricks: 10 must-know Repeat hacks
- How your Alexa could salve your life
- Amazon gadgets 'SPYING on your kids'

THOUSANDS reported problems with Amazon'due south Alexa virtual assistant this morning.

Although the service is now working fine, thousands complained their Alexa stopped working, having a knock-on impact on other smart gadgets.

Bug with the service began at effectually 7:00 a.k. GMT on Friday, according to online outage trackers.

An Amazon spokesperson said: "This forenoon nosotros had an event that impacted some Alexa customers' ability to interact with the service. The Alexa service is now operating normally."

Read our Alexa live weblog for the latest updates...

  • Louis Allwood

    Steps to stop Alexa recording your vocalism

    Yous tin also instruct Amazon to stop saving the recordings of your interactions with Alexa.

    1. Log into your Amazon account.
    2. Become to the Alexa privacy settings page.
    3. Select the "Privacy Settings" tab.
    4. Under "Review and manage smart home devices history," select "Manage Your Alexa Information."
    5. Under "Choose how long to save recordings," select "Don't relieve recordings," so hitting "Keep."
  • Louis Allwood

    How to delete past recordings from the cloud

    Follow the half-dozen steps below to delete past Alexa recordings that have been stored on the Amazon cloud.

    1. Log into your Amazon business relationship.
    2. Go to the Alexa privacy settings page.
    3. Select the "Privacy Settings" tab.
    4. Under "View, hear, and delete your voice recordings," select "Review vox recordings."
    5. Where it says "Today," hitting the drop-down card and select "All History."
    6. Select "Delete all of my recordings."
  • Louis Allwood

    Amazon Alexa glowing ruby

    When Alexa glows red, it mights the microphone has been disabled.

    So even if you say "Alexa" out loud, she'll totally ignore you.

    You need to printing the microphone on/off push to reconnect it.

    If you're using an Echo camera device, a red light bar means your video isn't existence shared.

  • Louis Allwood

    Alexa now back up and running

    Following the news of Alexa going down the device is now support and running.

    An Amazon spokesperson confirmed that they had an issue this morning time but information technology has now been resolved and the service is now operating unremarkably.

    They said: "This morning we had an issue that impacted some Alexa customers' ability to collaborate with the service. The Alexa service is now operating unremarkably."

  • Louis Allwood

    Amazon Alexa spinning blue

    If Alexa is spinning blue, that means the speaker is starting upwardly.

    This happens when you've switched it off and on again.

    And information technology likewise happens when you set up information technology up for the first time.

  • Louis Allwood

    Amazon Alexa glowing blue

    A standard bluish (with cyan highlight) ring means that your Alexa is listening.

    That means the microphone has been accessed and Alexa has heard you.

    It usually remains blue while your request is being processed.

  • Louis Allwood

    Previous Alexa outages

    • January 21, 2022: Alexa goes downwardly across Europe in mystery outage
    • December seven, 2021: Amazon server outage causes problems for Alexa
    • May 16, 2019: Users worldwide report issues with Echo speakers
    • September 26, 2018: "Organisation issues" pb to hours-long downtime
    • March ii, 2018:Digital assistant experiences U.Due south. outage
  • Louis Allwood

    How can I check if Alexa is down? (Continued...)

    There are no official channels through which to investigate whether the outcome is specific to your device or is more widespread.

    The get-go places to check would be DownDetector and social media platforms such as Twitter.

    If you spot that lots of people are reporting bug with their Alexa devices, and so you know that the fault likely lies with Amazon.

    It's besides worth keeping an center out on the Amazon Alexa and Amazon customer service Twitter pages.

    Endeavour shooting @AmazonHelp a message to come across if they tin can troubleshoot the trouble. You can also conversation to customer service via Amazon's website, here.

  • Louis Allwood

    How tin I check if Alexa is down?

    Information technology's fairly obvious when your ain Alexa device is down, but figuring out whether the issue is widespread is decidedly trickier.

    If there'south an fault with Alexa, your Repeat speaker will show a solid red ring effectually its exterior.

    That'southward the same signal it shows when you've turned the microphone off.

    If y'all attempt to communicate with Alexa, the assistant will typically inform you that an error has occurred.

    In the issue of a connection error, for example, the AI will say: "Sorry, this device lost its connection."

  • Louis Allwood

    Alexa tips and tricks (Continued...)

    If you have multiple Echo devices in your home, you tin can easily sync them to play the same song/playlist.

    You lot also have the option to just sync specific Echos in certain rooms, depending on your preference.

    You lot can command all of these features on the Alexa app by clicking Settings > Multi-Room Music.

    You can create every bit many groups as you lot want, but go on in mind that each device can simply appear in one grouping.

  • Louis Allwood

    Alexa tips and tricks

    You tin change Alexa'south proper noun.

    Directly out of the box, your virtual assistant is chosen Alexa, just unlike other smart dwelling assistants, Amazon gives you the option to alter the activation name.

    Most people are unaware of this name feature and but stick to calling their echo 'Alexa,' nonetheless, you can choose to say 'Echo,' 'Amazon,' or more depending on the version y'all take.

  • Louis Allwood

    Alexa warning as children TOLD to complete unsafe TikTok challenge

    The Echo Dot allegedly told the 10-year-old to take a go at the "outlet challenge" - made popular on TikTok - which involves poking metal into a power outlet.

    Kristin Livdahl shared Amazon's shocking response to her trivial girl'south innocent question on Twitter.

    She claimed the calm assistant replied proverb: "Here'southward something I establish on the web," before telling her exactly what to do.

    While the message was likely an automatic i, it provided clear instructions on how to acquit out the hazardous cartel.

    The "outlet challenge" went viral on video sharing app TikTok in January.

  • Louis Allwood

    What is Alexa?

    Alexa, a vocalization-activated assistant powered by artificial intelligence, was introduced in 2014 with the release of the first Amazon Echo speaker.

    The virtual companion is loaded into millions of devices across the UK including speakers, smart TVs, earphones and more.

    Similar rival services congenital by Google and Apple, Alexa responds to voice commands and speaks dorsum to users.

    The assistant tin perform thousands of tasks, including setting timers, controlling smart devices around the home, and telling y'all about the weather.

  • Louis Allwood

    Bug with morning alarms

    On user took to twitter to explain they were having issues turning their morning alarm off.

    Ane person tweeted: "alexa is down and won't plough our warning off."

    Another said: "Alexa didn't even say farewell.. Suppose will have to plough my own lights on."

  • Louis Allwood

    Customers share frustration on Twitter

    Many users have taken to Twitter to share their frustration, but Alexa has currently not commented on the upshot.

    One user said "Anyone having trouble with #Alexa this morning? Is @alexa99 downward?"

    Another said "All my Alexa & Echo devices are offline, showing carmine and telling me "hmmm. I'm having difficulty understanding right now" - seems others are having same consequence. What's going on?"

  • Louis Allwood

    Alexa is down in Europe and Republic of india reports advise

    Reports suggest that Alexa is also downward across parts of Europe and India. Users in the United States are thought to be unaffected by the outage.

    Amazon has yet to admit the outage on its official Alexa and customer support Twitter accounts.

  • Louis Allwood

    Morning alarms unable to close off

    On Twitter, users are claiming that they are unable to shut off their morning alarms or switch on their smart lights as a result of the outage.

    Information technology's not clear what's causing the trouble with the virtual helper, which is powered past Amazon's artificial intelligence applied science.

  • Louis Allwood

    Dreaded ruby ring

    The gadgets bear witness a solid red ring effectually their exterior when the microphone has been turned off or in that location is a fault with the device.

    Videos on social media show Alexa devices announcing: "Sorry, this device lost its connection."

  • Louis Allwood

    Thousands having issues

    More 8,000 people have logged issues with Alexa on DownDetector, a website that monitors the status of online platforms.

    According to user reports, Alexa is not responding to voice commands. Those trying to wake their Amazon Echo speakers are met with a cherry-red ring of lite.

  • Louis Allwood

    Alexa Downwardly

    AMAZON'S Alexa virtual assistant has stopped working, leaving thousands of people beyond the UK unable to use their smart gadgets.

    Problems with the service began at around 7:00 a.k. GMT on Friday, according to online outage trackers.

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Source: https://www.thescottishsun.co.uk/tech/8313427/alexa-down-is-alexa-down-amazon-not-working-latest/

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